From Monday 3 June 2024, we are introducing changes to the following recycling and waste collection services:
Wheelie bin service
Changes to the wheelie bin service will affect approximately 44,500 households.
Current wheelie bin service
The current wheelie bin service for households provides collections of:
- Up to 240 litres of mixed dry recycling from a blue wheelie bin (every 2 weeks).
- Up to 140 litres of non-recyclable waste from a black wheelie bin (every 2 weeks).
- Up to 23 litres of food waste recycling from an orange food waste caddy (every week). A smaller silver caddy is provided for use indoors during the week.
Blue wheelie bin
For mixed dry recycling (every 2 weeks).
Black wheelie bin
For non-recyclable waste (every 2 weeks).
Orange caddy
For food waste recycling (every week) (plus a smaller silver caddy for use indoors).
New service
The new service will provide collections of:
- Up to 290 litres of separated recycling every week, from:
- A Trolibocs separation system (for dry recycling and small electrical items).
- A blue reusable bag (for cardboard recycling).
- A pink battery clip (for used household batteries).
- Up to 23 litres of food waste recycling from an orange caddy (or black caddy with an orange lid from 2023 onwards) (for food waste recycling) and a smaller silver caddy provided for use indoors during the week.
- Up to 240 litres of non-recyclable waste every 4 weeks, from your existing 240-litre blue (or black) wheelie bin. Households without a 240 litre wheelie bin will be provided with one.
- Textiles, from single-use white sacks. This service is provided by Co-Options Social Enterprises.
- Up to 40 litres of Absorbent Hygiene Products (AHPs) such as nappies and incontinence waste every week, from a black caddy with purple lid. AHP collections are optional and registration for this free service is required.
Trolibocs
For separated dry recycling and small electrical items (every week).
Blue reusable bag
For recycling cardboard (every week). Reusable.
Pink battery clip
For used household batteries (every week).
Orange caddy
For food waste recycling (every week) plus a smaller silver caddy for use indoors.
240-litre blue (or black) wheelie bin
White single-use sack
For textiles collections.
Optional service.
Black caddy (with purple lid)
For AHP collections (every week). Optional service. Registration required.
Non-recyclable waste collections (Wheelie bin service)
All households on the wheelie bin service will use a 240-litre bin for their non-recyclable waste collections.
If you currently have a 140/180-litre black wheelie bin and a larger 240-litre blue wheelie bin:
- Please use your larger 240-litre blue wheelie bin for your non-recyclable waste.
- Apply the sticker (enclosed with your information pack leaflet) to this bin, which will make clear to us the one you're keeping.
- Stop using your 140/180-litre black wheelie bin and ensure it's empty.
- We will collect your empty 140/180-litre black wheelie bin between Monday 3 June and Friday 2 August 2024.
If you currently have a 240-litre black wheelie bin and a 240-litre blue wheelie bin:
- Please use your use the 240-litre wheelie bin that's in the best condition for your non-recyclable waste.
- Apply the sticker (enclosed with your information pack leaflet) to this bin, which will make clear to us the one you're keeping.
- Stop using the other 240-litre wheelie bin and ensure it's empty.
- We will collect your other empty 240-litre wheelie bin between Monday 3 June and Friday 2 August 2024.
Households on the wheelie bin service without a 240-litre wheelie bin will be provided with one.
Find out more about the changes to non-recyclable waste collections.
Bag service
Changes to the bag service will affect approximately 1,400 households. This service is for properties that are unsuitable for wheeled containers.
Current bag service
The current bag service provides collections of:
- Up to 2 clear single-use sacks for mixed dry recycling (every 2 weeks).
- Up to 2 pink single-use sacks for non-recyclable waste (every 2 weeks).
- Up to 23 litres of food waste recycling from an orange food waste caddy (every week). A smaller silver caddy is provided for use indoors during the week.
Clear sack
For mixed dry recycling (every 2 weeks). Single-use sacks.
Pink sack
For non-recyclable waste (every 2 weeks). Single-use sacks.
Orange caddy
For food waste recycling (every week) plus a smaller silver caddy for use indoors.
New bag service
The new bag service for households will provide collections of:
- Separated recycling every week, from:
- A dark blue reusable bag for recycling paper.
- A red reusable bag for recycling metal cans, tins, foil, plastic bottles, pots, tubs, trays and cartons.
- A turquoise reuseable bag for recycling glass bottles and jars.
- A blue reusable bag for recycling cardboard.
- An orange caddy (or black caddy with an orange lid from 2023 onwards) (for food waste recycling) and a smaller silver caddy provided for use indoors during the week.
- A single-use plastic bag (for used household batteries).
- Small electrical items (every week)
- A black reusable bag containing up to 1 full, single-use pink sack of non-recyclable waste every week. (A roll of pink disposable sacks will be issued along with the black reusable bag.)
- Textiles, from single-use white sacks. This service is provided by Co-Options Social Enterprises.
- Up to 40 litres of Absorbent Hygiene Products (AHP) such as nappies and incontinence waste every week, from a black caddy with purple lid. AHP collections are optional and registration for this free service is required.
Dark blue reusable bag
For recycling paper (every week).
Red reusable
bag
For recycling metal cans, tins, foil, plastic bottles, pots, tubs, trays and cartons (every week).
Turquoise reusable
bag
For recycling glass bottles and jars (every week).
Blue reusable bag
For recycling cardboard (every week).
Orange caddy
For food waste recycling (every week) plus a smaller silver caddy for use indoors.
Single-use plastic bag
For used household batteries (every week).
Black reusable bag & pink sack
For non-recyclable waste (every week) containing up to 1 full, pink single-use sack of non-recyclable waste.
White single-use sack
For textiles collections.
Optional service.
Black caddy (with purple lid)
For AHP collections (every week). Optional service. Registration required.
Communal bin service
Changes to our communal bin service will affect approximately 1,800 households.
Current communal bin service
The current communal bin service provides collections of:
- Mixed dry recycling from a blue 4-wheeled bin (every 2 weeks).
- Food waste from a brown wheelie bin (every week). A smaller silver caddy is provided for use indoors during the week.
- Non-recycling waste from a black 4-wheeled bin (every 2 weeks).
Blue 4-wheeled
bin
For mixed dry recycling (every 2 weeks).
Brown wheelie
bin
For food waste recycling (every week) (plus a smaller silver caddy for use indoors).
Black 4-wheeled
bin
For non-recyclable waste (every 2 weeks)
New communal bin service
The new communal bin service will provide collections of:
- A black bin with dark blue sticker for paper recycling (every week).
- A black bin with red sticker for recycling metal cans, tins, foil, plastic bottles, pots, tubs, trays and cartons (every week).
- A black bin with turquoise sticker for recycling glass bottles and jars (every week).
- A black bin with blue sticker for cardboard recycling (every week).
- Non-recyclable waste from a black 4-wheeled bin (every 4 weeks).
- Food waste from a brown wheelie bin (every week). A smaller silver caddy is provided for use indoors during the week.
- Textiles, from single-use white sacks. This service is provided by Co-Options Social Enterprises.
- Up to 40 litres of Absorbent Hygiene Products (AHPs) such as nappies and incontinence waste every week, from a black caddy with purple lid. AHP collections are optional and registration for this free service is required.
- A single-use plastic bag (for used household batteries).
- Small electrical items (every week)
Black bin with dark blue sticker
For paper recycling (every week).
Black bin with red sticker
For recycling metal cans, tins, foil, plastic bottles, pots, tubs, trays and cartons (every week).
Black bin with turquoise sticker
For recycling glass bottles and jars (every week)
Black bin with blue sticker
For cardboard recycling (every week)
Black 4-wheeled
bin
For non-recyclable waste (every 4 weeks)
Brown wheelie
bin
For food waste recycling (every week) (plus a smaller silver caddy for use indoors).
White single-use sack
For textiles collections.
Optional service.
Black caddy (with purple lid)
For AHP collections (every week). Optional service. Registration required.
Single-use plastic bag
For used household batteries (every week).
What's not changing?
- Food waste collections. Food waste will continue to be collected weekly as normal.
- Garden waste collections. If you're registered for this chargeable service, we’ll continue to collect your garden waste, however your collection day may change for this service.
- Bulky item collections. There are no changes to this service.
- Assisted collections. There are no changes to this service.