Contact us 

From general enquiries to suggestions and complaints. 

Recycling and waste collections

Daily schedule: Recycling and waste collections

Find out where our crews will be collecting your containers.


Our waste crews are continuing with scheduled collections.

If yours is missed, please put it out on the following day. If we are unable to collect it, you should put your containers out on your next scheduled collection day.

The same as last week applies, that if your containers are now full and you have more recycling, please continue to separate them into suitable containers (e.g. boxes or bags) and present them on your next collection day. Our crews will collect this as 'side waste' for the time being.

We apologise for this inconvenience.


Services and information

Contact us online

Contact us online, including general enquiries.

Contact us by phone

01824 706000

Customer Contact Centre (Monday to Friday, 8:30am to 5pm).

Council offices

Find your nearest council office or One Stop Shop.

Write to us

Denbighshire County Council
PO Box 62
Ruthin
LL15 9AZ. 

Complaints, compliments and feedback

Use our 'Your Voice' scheme to make a complaint or compliment.

Phone social services

Adults: 0300 456 1000
Children: 01824 712200
Evenings and weekends: 0345 053 3116.

Website feedback

Tell us how we can improve our website.

Christmas and New Year information

Information about our services over the Christmas and New Year period.