If a householder is physically unable to move their bins to the collection point and there is no-one else at the property that is able to take the refuse out then we can offer an assisted collection service.
How can I apply?
Apply for an assisted collection online
Qualifying for assisted collections
If an application is successful, we will collect refuse from a specified point to be agreed with the householder e.g. outside the back door, or down the drive in front of garage etc.
Please note that the collection point has to be on the outside of the property. Refuse collection operatives will not be permitted to enter buildings (including garages, sheds or out-houses) to remove waste.