Everybody has the right to be safe, no matter who they are or what their circumstances are. In the current difficult situation, there may be a need to protect some children, young people and vulnerable adults who may be at risk of abuse or neglect.
We are all responsible for the safety of the most vulnerable members of our society.
Members of the public:
If you are concerned about the welfare or safety of a child or young person, please contact us:
- 01824 712200 - Monday to Thursday 9am - 5pm and Friday 9am - 4.30pm
- 0345 053 3116 - Evenings and weekends
You can also send an email to firstname.lastname@example.org.
If you are a vulnerable adult experiencing abuse or neglect, or if you are concerned that a vulnerable adult is or might be experiencing abuse or neglect, please tell us about it.
- Call Single Point of Access on 0300 4561000: Monday - Friday 9am - 5pm
- Out of Hours service on 0345 053 3116: Evenings and weekends
Calls to 0345 053 3116 will cost you 2 pence per minute plus your phone company’s access charge.
Everybody has the right to be safe, no matter who they are or what their circumstances are.
Safeguarding is about protecting children ,young people and vulnerable adults from abuse or neglect. We are all responsible for the safety of the most vulnerable members of our society.
What is abuse?
- Abuse is any action that harms another person, and it can take many forms.
- Physical abuse (e.g. hitting, slapping, pushing, physically restraining)
- Emotional abuse (e.g. bullying, taunting, threatening or humiliating someone)
- Verbal abuse (e.g. shouting or swearing)
- Financial abuse (e.g. money or belongings being taken under pressure or without consent)
- Sexual abuse (e.g. unwanted touching, kissing or sexual intercourse)
- Neglect (e.g. not being properly cared for, mismanaging medication, being denied privacy, choice or social contact)
- Discrimination (e.g. suffering abuse or neglect on the grounds of religion, culture, gender, sexuality or disability)
We have a statutory duty to safeguard and promote the welfare of children, in line with the Children's Act 2004.
The key outcomes for improving the wellbeing of children from conception to adulthood, includes the requirement that children live in a safe environment, and that they are protected from harm.
The Welsh Government has seven core aims around safeguarding children. They aim to make sure that all children:
- have a flying start in life
- have a comprehensive range of education and learning opportunities
- enjoy the best possible health and are free from abuse, vistimisation and exploitation
- have access to play, leisure, sporting and cultural activities
- are listened to, treated with respect, and have their race and cultural identity recognised
- have a safe home and a community which supports physical and emotional wellbeing
- are not disadvantaged by poverty.
If you are concerned about the safety or welfare of a child, please let us know. Find out how to tell us about your concerns.
Everyone who comes into contact with children and their families has a role to play in safeguarding children. School and college staff are particularly important as they are in a position to identify concerns early and provide help for children, to prevent concerns from escalating.
Model Safeguarding and Child Protection Policy for Schools
We have a statutory duty to prevent and reduce the risk of significant harm to vulnerable adults from abuse or other types of exploitation. We must also support individuals in maintaining control over their lives, and in making informed choices without coercion.
Adults who need safeguarding help are often elderly and frail, living on their own in the community, or without much family support in care homes. They are often people with physical or learning disabilities and people with mental health needs at risk of suffering harm.
Safeguarding adults encompasses six key concepts:
- proportionate responses
If you are a vulnerable adult experiencing abuse or neglect, or if you are concerned that a vulnerable adult is or might be experiencing abuse or neglect, please tell us about it. Find out how to tell us about suspected adult abuse or neglect.
The Social Socials and Wellbeing (Wales) Act places a duty on local authorities to make, or cause to be made, such enquiries as it considers necessary to decide whether a person is an adult as risk; and to decide what action, if any, should be taken. An “adult at risk”, is an adult who:
- is experiencing or is at risk of abuse or neglect,
- has needs for care and support (whether or not the authority is meeting any of those needs), and as a result of those needs is unable to protect himself or herself against the abuse or neglect or the risk of it.
If you see, or know of, a worrying situation, please do not ignore it. Tell us about it by contacting the Single Point of Access on 0300 456 1000
You can find out more about safeguarding on the Welsh Government website.