Coronavirus update

We understand many people will be financially impacted by COVID-19. We urge customers who will struggle to pay their Council Tax to contact a member of the team where we will be able to offer you support and advice on how it can be paid, and any assistance that can be offered.

If your income has reduced, you may be entitled to claim Council Tax Reduction. The sooner you do this the earlier your claim will be paid from should you qualify. You can also check your eligibility for other benefits by visiting

If you would like to contact us regarding your council tax, please email , or if urgent, please call 01824 706000.

We are currently receiving very high call volumes so would urge customer to use our website/online applications where possible.

Latest news about our services and advice on the Coronavirus.

Council tax

Council tax is levied to part fund the services provided by the council and also contributes to funding North Wales Police.

Straight to...


Pay council tax Make a payment online or find out more about other ways to pay, such as direct debit.


Council tax property bandsFind out the band and amount payable on a property.


Who is responsible? Find out who is liable for the council tax.



Log in to or register your council tax account Log in or register to check your account balance online, sign up for e-Billing, get 
E-notifications and more.


Let us know about a change Moved in or out? Other changes? Find out how to let us know.


Problems paying and appeals If you are having difficulty, we may be able to help.



Council tax reduction schemeFind out if you are entitled to help paying your council tax based on your income.


Discounts and exemptions View which properties are exempt and other discounts available.


Your council tax bill explainedInformation about your council tax bill.



Enforcement Agents (bailiffs) Income and expenditure form